Our future gift Love for the ears
We give all underage children of parents with reduced life expectancy Possibility to get a family audiobook with mom or dad's voice. A personally narrated audio piece full of love, memories and lifelong answers to the question: ‘Who were you, Mom/Dad?
This free offer the Family Audiobook is financed exclusively through donations and subsidies As a non-profit organization, we don't make a profit. All donations go to future productions.
Our Palliativ-Plus program also allows implementation with reduced waiting time for partner institutions from palliative care.
Our quality association for research, training and supervision:
The process - how it works

Submit railway data
Whether via an interface to your OBE or via a manually generated data export - we can process your railway data from a variety of sources. Our system then checks the data for delays and determines claims for compensation.

Claim claims
We request established claims from the responsible railway companies for you. Without the intervention of travellers or travel management – even up to 365 days retroactively!

Use money wisely
Create added value through compensation payments:
Your minutes of delay become family audiobook minutes. Audible memories that accompany children who have lost a parent for a lifetime and create connections.
In addition, you will receive a donation receipt at the beginning of the following year, which issues the family audiobook as a non-profit organization.
The family audiobook
- was founded in 2019 as a non-profit organisation with the following statutory purposes:
- Promotion of science and research (Section 52(2)(1) AO)
- Promotion of public health and public health care (§ 52(2)(3) AO)
- charitable purposes within the meaning of § 53 sentence 1 No. 1 AO
- Closing an Existing Gap in the Healthcare System
- Supporting Families on the Way of Saying Goodbye
- Creates connections beyond death
Contact person Family audiobook

Eva Clara Tenzler
We are pleased that you would like to support our mission as a partner: To enable children of seriously ill parents to use the family audiobook as a gift for the future and as a grief aid. The Department of Promotion and Engagement advises and accompanies you in your cooperation with refundrebel as a unique donation project for your company.
spenden@familienhoerbuch.de
+49 176 720 96 535
Contact person refundrebel

Kim Steinkamp
Kim and her team are always available for a non-binding initial consultation and will be happy to support you with any questions you may have about the automated compensation process or refundrebel BahnCard Management. The consultation covers both the relevant framework conditions and the technical setup.
kim.steinkamp@refundrebel.com
+49 621 159 59 666